Return Policy
We want you to love your new fashion pieces! If you’re not completely satisfied with your purchase, don’t worry—we’ve made returns simple.
Our 30-Day Happiness Guarantee
You have 30 days from the day you receive your order to initiate a return. No questions asked!
After you notify us of your intent to return, you have an additional 14 days to ship the item(s) back to us.
Refunds & Costs
-
Full Refund: Once your return is received and inspected, we will issue a full refund for the original product price plus the original shipping cost (if applicable).
-
Return Shipping Cost: The customer is responsible for the cost of returning the item(s) to our facility. We recommend checking with your chosen carrier for exact rates.
How to Return an Item
-
Condition: The item(s) must be returned unused, unwashed, and in the same condition that you received them. All original tags must be attached, and the item should be in its original packaging (if reasonably possible).
-
Contact: To start your return process and receive return instructions, please contact us at info@somlum.com.
-
Processing: We will process your refund within 14 days of receiving the returned product in good condition.
We aim to make your Somlum experience perfect, from browsing to wearing!